Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes
Our consulting services focus on Customer Experience to achieve three critical building blocks:
an outside-in approach that puts customers first, a uniquely great customer experience and internal capabilities that ensure you deliver optimal customer interactions at every touchpoint.
We DO NOT SELL software; we automate integrated Customer Experience processes.
Imagineer helps companies transform their technology by focusing first on the business processes and then on the automation of those processes, guaranteeing the complete integration of the contact points with your clients.
Grow your business, increase visits to your digital channels, convert more leads, and sell more.
Our methodologies help your organization align its strategy, annual objectives, and technology with the commercial objectives of your company, thus achieving the goals in retention and acquisition of customers, increase in sales, and improving the service.
We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.
Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.
The answer is simple: as soon as possible.
Have you ever experienced the chaos of having multiple duplicate records in your database? You know how frustrating and detrimental it can be for your company. Time loss, data inconsistency, inefficient communication, and unnecessary costs are just some of the consequences of not having data cleanliness. In this article, we will show you how you can keep your contact data organized and free of duplicates with HubSpot. Table of Contents: Deduplicating records in HubSpot Automatic deduplication Manual deduplication How to deduplicate data from external systems? One of the reasons why many companies underestimate the impact of duplicate data on their organization is because they don't fully understand what it means. While there is the obvious example of duplicating records by making an exact copy within your database, most duplicate data is not exact copies of a complete record. In such cases, one of the two copies is often still being edited and expanded, making it more up-to-date than the other. However, the older record continues to exist and can confuse teams and lead to errors.
In the current digital world, user experience (UX) design plays a fundamental role in creating successful websites. By focusing on the needs and expectations of users, we can deliver satisfying experiences that keep them engaged, satisfied, and likely to recommend our website to others.
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.