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WE ARE THE CUSTOMER EXPERIENCE COMPANY

We understand moments to create experiences. Learn how by improving your Customer Experience processes we can increase your sales:

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How do we improve the Customer Experience?

Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes

Choose The Services You Need to Escalate

UNDERSTAND MOMENTS TO CREATE EXPERIENCES

We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.

Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.

What Customer Experience process do you need improve?

CRM  Automation
eCommerce Automation
Marketing Automation
Sales Automation
CX Methodologies

SEO and UX: how to retain the user to delight the search engine

15 May, 2020

When we have a website we want to appear in the first places of Google, since they are usually those that have more traffic. On several occasions we wonder why our digital business is not working, and the answer to this question is that there is no qualified web traffic. Fortunely there is a way to  position yourself in these first places and get this qualified traffic and it is through quality content and a correctly performed SEO.

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CRM, CX Strategy

5 things you should know about marketing

14 May, 2020

Many times we invest time, effort and money in hiring marketing gurus, advertising agencies or taking hours and hours of courses on digital marketing and at the end we do not know, nor can we, materialize in the correct way all they told us or we learned. In the end the investment does not has a return.

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CX Strategy, CX Automation

Innovate vs Invent

14 May, 2020

Whenever I start a presentation I ask the question of what innovation means to people; I always get different answers, but in general the idea that covers all of them is the notion of creativity. 

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Customer Experience Insights

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.