Consulting Services

Improving internal operations and maximizing efficiency is a fundamental goal in any business. Our team will carefully analyze the existing processes in your organization and find effective solutions that can make a big difference in the quality and efficiency of your products and services.

SIPOC

Analyzing and understanding the flow of activities of the different departments of a company is key to identifying weak points and areas for improvement. A tool such as Sipoc will help you propose effective solutions to optimize the efficiency and quality of the products or services your company offers.

DIMAIC

DMAIC offers a structured and customer-oriented problem-solving approach that relies on data analysis and fosters ongoing improvement. Implementing DMAIC can help businesses improve the quality of their products or services, reduce operating costs, cycle times, waste, and non-value-added activities.

BUSINESS MODEL

Having a well-defined business model will be a competitive advantage for your company, as it will allow you to understand who your ideal customers are, what resources and processes are necessary, and how to establish strategic partnerships to improve service.

DESIGN THINKING

A human-centered methodology to generate creative and innovative solutions to business problems. We carry out a series of stages that allow us to empathize, define, and ideate, all with a multidisciplinary team that will design a unique and personalized solution for your need.

LOYALTY STRATEGY

"Build brand trust by rewarding customers for their commitment and loyalty. Loyalty marketing initiatives can help create a dedicated community around the brand, also achieving an increase in sales.

VALUE PROPOSITION

Understanding customers' needs and offering solutions that meet their expectations is the key to business success. A well-defined value proposition will help you create a positive experience and foster loyalty towards your brand.

CUSTOMER EXPERIENCE

To measure the customer experience, it is important to consider it as an integral process that involves all departments of the company from the beginning to the end of the value chain. This process should be automated, generate useful data for the business, and be measured in order to be continuously improved.

DIGITAL EXPERIENCE

Digital transformation is not a one-time program, but a continuous process that requires companies to rethink their core processes. Imagineer offers solutions to improve the customer experience by integrating processes, platforms, and methodologies that help companies communicate with customers in an omnichannel way.

EMPLOYEE EXPERIENCE

Invest in your employees and improve the customer experience simultaneously. Our platform will provide you with real-time customer data, employee portals, and B2B process automation for a personalized, user-friendly, and digital employee experience.

PARTNER EXPERIENCE

Provide your partners with a fully scalable platform that connects them to your organization in real-time.

Accelerate digital transformation by removing barriers between your enterprise applications and databases.