WE ARE THE CUSTOMER EXPERIENCE COMPANY

We understand moments to create experiences. Learn how by improving your Customer Experience processes we can increase your sales:

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How do we improve the Customer Experience?

Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes

Choose The Services You Need to Escalate

UNDERSTAND MOMENTS TO CREATE EXPERIENCES

We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.

Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.

What Customer Experience process do you need improve?

CRM  Automation
eCommerce Automation
Marketing Automation
Sales Automation
Strategy, Customer Experience

Understanding the empathy map

14 Nov, 2022

Do you understand what the primary needs your customers seek to satisfy are? What is their objective, and what frustrates them in the process? Do you know how they perceive your brand? If you want to understand how the users of your product or service feel and think, read the content of this blog, where you will find a simple tool to empathize and put yourself in your customers' shoes.

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Strategy, Customer Experience, Marketing

Lead Scoring application guide

07 Nov, 2022

One of the most critical aspects for a company is the management of its customers and how to determine if they are potential customers or not in order to create strategies and invest time in them. This strategy is Lead Scoring, and we teach you about it in this blog.

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CRM, Methodology

Hubspot marketing campaign management

07 Nov, 2022

When we think about creating an Inbound campaign, as professionals in the marketing area, we detect the need to use different tools to create content, for example, email marketing, landing pages, forms, blogs, etc.

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Customer Experience Insights

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.