Digital transformation is in our DNA. We offer innovative and customized solutions for the needs of each company. We have high-level platforms and software that enable companies to achieve true digital transformation and improve their operational efficiency and customer experience.
Our consulting and technical support services are essential to ensure that our clients get the most out of these tools and achieve success in their digital transformation.
Adobe Experience Manager (AEM) is designed to help companies manage their digital assets with ease and efficiency. This software makes it possible for remote teams to work together and share resources with clients, regardless of their locations. AEM can also integrate with Creative Cloud, enabling easy communication and modification of digital inputs through personalized digital workspaces.
HubSpot is a Customer Relationship Management software that has three modules: Sales, Marketing, and Service. With the help of unique methodologies, these tools automate processes to attract, convert, and close customers. For example, the inbound marketing methodology focuses on creating relevant and helpful content to engage customers and gain their loyalty. Inbound marketing is a better way to reach the right audiences and grow the business in the long term.
MARKETING HUB
This module provides tools for creating and managing digital marketing campaigns, optimizing content for search engines, automating email and sales follow-ups, and also features a marketing automation tool that facilitates the management of strategies for attracting and converting leads.
SALES HUB
Helps sales teams manage their business processes more efficiently and effectively. Provides tools to organize and track contacts, automate sales tasks and send personalized emails, and analyze sales activities and results. It also allows integration with other business management tools and systems for comprehensive and coordinated management of sales processes.
SERVICE HUB
Manage and improve your customer relationships through the automation of customer service tasks. Service Hub provides tools for managing support tickets, automating responses to frequently asked questions, and conducting satisfaction surveys. Enhance the customer experience and foster loyalty to drive long-term growth.
Receive customized solutions through Liferay DXP's open source platform, which enables the deployment and improvement of websites, portals, mobile applications, and other digital experiences with personalized access to information and applications. By combining various applications, such as dashboards, workflows, analytics, content management, personalization, collaboration, and aggregation, access and management of business information and tools are made easy for customers, partners, and employees.
CUSTOMER EXPERIENCE
Improve business efficiency by allowing customers to access specific information and tools quickly and easily. By customizing the platform to the needs of each customer, a more engaging and satisfying experience can be provided.
EMPLOYEE EXPERIENCE
Providing employees with quick and easy access to the information and tools they need to perform their job efficiently is crucial to the success of any company. An employee platform can include collaboration tools, project tracking, human resources management systems, among others.
PARTNER EXPERIENCE
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Magento is the top-rated ecommerce platform, setting industry standards for innovation and client satisfaction. It also enables businesses to personalize the shopping experience, create brand advocates, and increase revenue growth.
B2C ECOMMERCE
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B2B ECOMMERCE
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Marketo Engage ayuda a alinear los departamentos de ventas y marketing y proporciona experiencias personalizadas y optimización de contenido en todos los canales. La plataforma también incluye estrategias para el análisis del comportamiento y flujos de recorrido para identificar oportunidades de ventas.
Red Hat's BPM solution helps optimize business processes and improve customer experience by streamlining sales and marketing processes, which saves valuable resources and time. Additionally, BPM helps fill the gaps between Salesforce automation, CRM processes, and SCM/ERP fulfillment systems to improve the customer experience. BPM represents a strategy of managing and improving business performance by continuously optimizing business processes in a closed-loop cycle of modeling, execution, and measurement.
Salesforce is a platform for customer experience that allows a complete view of customer interactions across various processes. It provides a way for leaders in sales, commerce, marketing, customer service, and IT to better understand customers and maintain their interest. With Salesforce CRM, businesses can manage the entire sales cycle, from marketing to commerce, to increase sales team performance through the automation of sales processes and forecasting. Creating a personal customer experience is essential, and Salesforce provides the necessary tools to develop effective strategies.
Tableau is the number 1 data analysis software in the world that provides an intuitive interface and VizQL technology to easily explore, analyze, discover, and share information. Its unique capabilities are focused on understanding data and offer a robust and scalable platform that empowers teams. Tableau implements proven best practices to create a data-driven culture for teams.
Start with Customer Experience Design as a methodology to improve your processes, business models, and value proposition. Once the CX process is defined, automate the process through a Customer Experience Architecture.
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