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e-Commerce

Create unique commerce moments across every customer touchpoint with integrated experiences.

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e-Commerce Experience at its best

Imagineer Strategy

An e-Commerce is a complex system that must integrate processes, applications, databases and integrations with third parties. They don't sell on their own, unless you define a strategy, the business model, the value proposition, the right platform, and the marketing and sales methodologies to execute that strategy.

Imagineer plans, designs, develops and executes that strategy and then implements the B2C and B2B commerce platforms. Our Electronic Commerce services create new digital processes through end-to-end solutions that unify the digital and physical process.

Get ready to improve Customer Experience

Leveraging deep customer and process knowledge, we build connected and personalized customer experiences that influence customer buying decisions.

By improving e-commerce channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible sales results, more loyalty and a better bottom line. 

Provide a superior e-commerce experience, speed your time-to-value, and reduce your total cost of ownership to win business and build loyalty.

B2C e-Commerce

Build engaging and unique shopping experience with the best platform and methodologies you can get. 

 

B2B e-Commerce

Most B2B Buyers nowadays prefer to buy online from self-serve or personalized information. Agilize your selling process by letting a B2B do the recurring sales 

Order Management

Never let your customers down, automate your POS and orders according to where your customer is to speed up the shipping process

IMPROVE YOUR CX
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B2B eCommerce

e-Commerce B2B

Optimize daily business customers functions, simplify online buying with features specifically designed for B2B, including fast reorders, account hierarchies, contract pricing, custom catalogs, and more.

Our e-commerce platform gives customers the live data they need to make decisions like contract pricing, inventory, available to promise, specific warehouse availability, open invoices, order status, and much more. We define a process fo each and every customer to an sold-to and pull relevant data straight from your ERP to create a personalized customer experience.

CUSTOM CATALOGS AND PRICING

Showcase your product offerings with beautiful experiences tailored for your buyers.
Personalize your online experience with the ability to assign custom catalogs and price lists to B2B buyers, target content and promotion to specific segments, and customize your B2B e-Commerce platform for various payment options 

PRICING AND DISCOUNTS

Reflect B2B pricing models, discounts, and customer-specific catalogs. Create account groups and target price lists, discounts or promotions to each group, Limit discounts or promotions by number of users who can claim them or number of times a single user can claim them, and more. 

 

B2B-FIRST PLATFORM

A platform that prioritizes the needs of B2B sellers can speed up time-to-market, decrease the need for custom development, and pave the way for a future-proof solution for your digital commerce strategy.
IMPROVE YOUR CX

e-Commerce Process Flows 

Your e-Commerce channel can often be a sales process that is overlooked. In order to maximize sales opportunities, increase ROI and reduce your TCO, Imagineer helps companies highlight key areas that may require automation or modification and, ultimately, improve performance.

CHECKOUT PROCESS

Display order information such as date, payment method, total and customer information such as name and shipping address, and display an error message if invalid information is used.

e-COMMERCE PROCESS ORCHESTRATION

Process Flows takes your commerce capabilities to the next level. Enable advanced orchestration between demand and supply – across multiple sales process and inventory process. 

INVENTORY PROCESS AND BUSINESS RULES

Pull inventory based on warehouse closest to customer or based on other customized rules.

IMPROVE YOUR CX
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e-Commerce Benefits

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End-to-End Commerce Processes

Includes cart checkout, product content and experience management, promotions, and order management

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Simplify your commerce process

Increase your organization's agility and your commerce team's productivity by using a single digital platform and reduce your total cost of ownership

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Outstanding Commerce Experience

Deliver a consistent commerce experience across all your go-to-market models

Customer Commerce Experience

Make sure your Digital Strategy converts Visitors into Customers

They trusted us!

IMPROVE YOUR CUSTOMER EXPERIENCE STRATEGY

Every company needs a Customer Experience Strategy!

Start with Customer Experience Design as a methodology to improve your processes, business models and value proposition. Once the CX process is defined, automate the process through a Customer Experience Architecture.

IMPROVE YOUR CX