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WE ARE THE CUSTOMER EXPERIENCE COMPANY

We understand moments to create experiences. Learn how by improving your Customer Experience processes we can increase your sales:

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How do we improve the Customer Experience?

Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes

Choose The Services You Need to Escalate

UNDERSTAND MOMENTS TO CREATE EXPERIENCES

We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.

Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.

What Customer Experience process do you need improve?

CRM  Automation
eCommerce Automation
Marketing Automation
Sales Automation

The Value of Migrating to a B2B eCommerce Model

21 Oct, 2020

It is clear that the considerations of migrating to an eCommerce model are many and it can be difficult to easily visualize the value of this and the benefits it can have for the company, therefore, the idea is to be able to comment a little on this.

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eCommerce

Strategic Perspective of the B2B Model

16 Oct, 2020

It is clear that a great challenge for companies is how to update their commercial especially in the times we live today.

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eCommerce

Is your site really ready for the big season?

07 Oct, 2020

As every retailer knows, the end of the year season is increasingly important and profitable for stores and brands. For years there have been brands that even in their worst years, when the Christmas season comes, the recovery is such that they require hiring staff for the season to keep up with the demand and thus recover what was lost in the year. In addition, there is no longer only a shopping peak in December due to Christmas, but Black Friday and Cyber Monday have been installed with more force year after year, extending the time to also have part of November. Traditionally we already had a sales peak at Christmas, now we are on the verge of that peak being extended as it is in countries like the United States.

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Customer Experience Insights

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.