WE ARE THE CUSTOMER EXPERIENCE COMPANY

It is clear that the considerations of migrating to an eCommerce model are many and it can be difficult to easily visualize the value of this and the benefits it can have for the company, therefore, the idea is to be able to comment a little on this.

It is clear that a great challenge for companies is how to update their commercial especially in the times we live today.

As every retailer knows, the end of the year season is increasingly important and profitable for stores and brands. For years there have been brands that even in their worst years, when the Christmas season comes, the recovery is such that they require hiring staff for the season to keep up with the demand and thus recover what was lost in the year. In addition, there is no longer only a shopping peak in December due to Christmas, but Black Friday and Cyber Monday have been installed with more force year after year, extending the time to also have part of November. Traditionally we already had a sales peak at Christmas, now we are on the verge of that peak being extended as it is in countries like the United States.