Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes
Our consulting services focus on Customer Experience to achieve three critical building blocks:
an outside-in approach that puts customers first, a uniquely great customer experience and internal capabilities that ensure you deliver optimal customer interactions at every touchpoint.
We DO NOT SELL software; we automate integrated Customer Experience processes.
Imagineer helps companies transform their technology by focusing first on the business processes and then on the automation of those processes, guaranteeing the complete integration of the contact points with your clients.
Grow your business, increase visits to your digital channels, convert more leads, and sell more.
Our methodologies help your organization align its strategy, annual objectives, and technology with the commercial objectives of your company, thus achieving the goals in retention and acquisition of customers, increase in sales, and improving the service.
We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.
Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.
HubSpot Service, a customer service management software that allows you to improve your customer service by unifying all your teams into one powerful and easy-to-use platform, and of course provide a proactive service that delights and keeps customers happy with your company.
Find out what workflows are and how to set them up within HubSpot, what their features and benefits are, and the ways they enhance and automate the customer experience.
You've probably heard of Inbound Marketing, a non-invasive approach that focuses on attracting the right customers through quality content rather than bombarding the general audience with intrusive advertising like traditional outbound marketing. This methodology focuses its efforts on establishing contact with users in the early stages of the purchase, making the purchase effective, until customer loyalty is achieved.
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.