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WE ARE THE CUSTOMER EXPERIENCE COMPANY

We understand moments to create experiences. Learn how by improving your Customer Experience processes we can increase your sales:

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How do we improve the Customer Experience?

Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes

Choose The Services You Need to Escalate

UNDERSTAND MOMENTS TO CREATE EXPERIENCES

We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.

Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.

What Customer Experience process do you need improve?

CRM  Automation
eCommerce Automation
Marketing Automation
Sales Automation
CX Methodologies

Customer Journey Map: What it is and how to create one?

01 Mar, 2021

Have you ever thought that the process of your purchase or of any person implies a previous process until you make or carry out the transaction? 

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CX Methodologies

How to optimize your content strategy with the Customer Journey

01 Mar, 2021

Perhaps you may wonder how to start a Customer Journey depending on the steps to follow when it comes to developing our strategy. The truth of the case is that there are no perfect strategies, but there are those that we can guide depending on our interests and how we can help our clients. This buyer's journey may not be clear to you, but it is important to remember that this is a process in which a customer interacts with a company to achieve mutual benefit. 

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CX Methodologies

How to manage customer contracts?

01 Mar, 2021

The contract with B2B customers is the document that stipulates the conditions under which one party will provide a material good or service to the other in exchange for payment. In principle, it is the most common relationship on the market. 

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Customer Experience Insights

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Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.