Imagineer offers consulting services from a range of certified methodologies, business models, industry frameworks, and world-class technology platforms to improve marketing, sales, service, commerce, and operational processes
Our consulting services focus on Customer Experience to achieve three critical building blocks:
an outside-in approach that puts customers first, a uniquely great customer experience and internal capabilities that ensure you deliver optimal customer interactions at every touchpoint.
We DO NOT SELL software; we automate integrated Customer Experience processes.
Imagineer helps companies transform their technology by focusing first on the business processes and then on the automation of those processes, guaranteeing the complete integration of the contact points with your clients.
Grow your business, increase visits to your digital channels, convert more leads, and sell more.
Our methodologies help your organization align its strategy, annual objectives, and technology with the commercial objectives of your company, thus achieving the goals in retention and acquisition of customers, increase in sales, and improving the service.
We are a company obsessed with satisfying Customer Experience. That means always understanding business processes around customer processes.
Our methodology first understands your strategy, business model, objectives, business processes and customer journey. This diagnosis will ensure the implementation of an integrated Customer Experience process and not the automation of the clutter.
The costs are the expenses incurred for the manufacture of a product or costs to provide a service, the great challenge facing companies is how to decrease so that they can build competitive advantage that allows commercialize them a product or service at a lower price than the competition and earn money to achieve this without compromising the customer service.
Magento is an e-commerce platform with a large and complete number of functionalities, among them is catalog and inventory management, where a product database is established and controlled, each with its respective attributes, such as: weight , price, quantity in inventory and many more. A great advantage of Magento over other e-Commerce is the level of product configuration, since these can have a practically unlimited number of custom attributes, in addition the products can be configured as physical, digital, simple, grouped and much more.
Blogs have been proven to be an infallible tool, nowadays people buy after having researched a product, 70% of consumers learn about companies through articles (not advertising) and the companies they use Blogs are 13 times more likely to achieve positive ROI (return on investment for its acronym in English) also increasing 434% the chances of reaching a good position in search engines.
Customer Experience Insights is a blog to share ideas, experiences and the vision of how to adopt better Customer Experiences in our organizations.