An e-Commerce is a complex system that must integrate processes, applications, databases and integrations with third parties. They don't sell on their own, unless you define a strategy, the business model, the value proposition, the right platform, and the marketing and sales methodologies to execute that strategy.
Imagineer plans, designs, develops and executes that strategy and then implements the B2C and B2B commerce platforms. Our Electronic Commerce services create new digital processes through end-to-end solutions that unify the digital and physical process.
Leveraging deep customer and process knowledge, we build connected and personalized customer experiences that influence customer buying decisions.
By improving e-commerce channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible sales results, more loyalty and a better bottom line.
Provide a superior e-commerce experience, speed your time-to-value, and reduce your total cost of ownership to win business and build loyalty.
Most B2B Buyers nowadays prefer to buy online from self-serve or personalized information. Agilize your selling process by letting a B2B do the recurring sales
Never let your customers down, automate your POS and orders according to where your customer is to speed up the shipping process
Optimize daily business customers functions, simplify online buying with features specifically designed for B2B, including fast reorders, account hierarchies, contract pricing, custom catalogs, and more.
Our e-commerce platform gives customers the live data they need to make decisions like contract pricing, inventory, available to promise, specific warehouse availability, open invoices, order status, and much more. We define a process fo each and every customer to an sold-to and pull relevant data straight from your ERP to create a personalized customer experience.
CUSTOM CATALOGS AND PRICING
PRICING AND DISCOUNTS
Your e-Commerce channel can often be a sales process that is overlooked. In order to maximize sales opportunities, increase ROI and reduce your TCO, Imagineer helps companies highlight key areas that may require automation or modification and, ultimately, improve performance.
Display order information such as date, payment method, total and customer information such as name and shipping address, and display an error message if invalid information is used.
e-COMMERCE PROCESS ORCHESTRATION
Process Flows takes your commerce capabilities to the next level. Enable advanced orchestration between demand and supply – across multiple sales process and inventory process.
INVENTORY PROCESS AND BUSINESS RULES
Pull inventory based on warehouse closest to customer or based on other customized rules.
Start with Customer Experience Design as a methodology to improve your processes, business models and value proposition. Once the CX process is defined, automate the process through a Customer Experience Architecture.