Our UX services focus on the overall experience a user has when interacting with a product or service. We include research, user testing, prototyping and design. Our goal is to create an experience that is intuitive, efficient and enjoyable for the user. We consider factors such as the user's needs, goals and behavior to create a seamless experience that meets their expectations and enhances their satisfaction.
This service helps your company divide your customer base into distinct groups based on common characteristics or behaviors. By segmenting customers, your company can better understand their needs, preferences and behaviors, and develop specific marketing strategies to reach each group.
Customer Journey that helps your company understand and optimize the customer journey: the path a customer takes from their initial awareness of a product or service, to their purchase and post-purchase experience.
CUSTOMER DATA MANAGEMENT
At Imagineer we use this process to collect, organize, analyze and exploit user data, obtaining information about their behavior and preferences. It involves managing large volumes of contact databases, as well as sales transactions, social networks and more.
B2B AND B2C STRATEGIES
At Imagineer we offer you the right strategies and tactics for the implementation of B2B and B2C strategies for marketing, sales, processes, among others.
Together with HubSpot CRM, we offer a variety of marketing services that could be integrated with other marketing and sales platforms, making it an ideal choice for businesses of all sizes and industries.
Our Inbound Marketing services are comprised of strategies and tactics that focus on attracting, engaging and delighting customers by creating valuable content and experiences that address your customers' needs and interests.
At imagineer we carry out marketing strategies focused on specific accounts or customers rather than the broader B2B account market. ABM services could help your company identify and target high-value accounts, personalize your marketing messages and experiences, and build long-term relationships with key decision makers.
Your company could use marketing automation to streamline lead generation, abandonment and qualification, as well as improve the efficiency and effectiveness of marketing operations, as well as streamline highly recurring tasks.
At Imagineer we provide you with a series of strategies and tactics designed to optimize your business website content to improve search engine rankings. Improve your website's visibility in search engine results pages (SERP) and increase organic traffic to the site.
Through content creation and optimization your company could improve its website ranking in organic search results. Achieving content optimization to ensure that the content of a website is relevant and useful to users.
Through effective sales services, your company could enter today's competitive marketplace with a combination of strategy, skill and technology to achieve success.
At Imagineer, we drive the process of attracting potential customers to your business through various marketing and communication channels, such as social media, email and phone calls.
Your business could take advantage of tools and technologies designed to streamline and automate various aspects of the sales process, from lead generation and qualification to deal closing and customer relationship management.
Implementing HubSpot to automate sales processes, streamline sales workflows and improve sales team efficiency could help your sales teams reduce time spent on manual tasks and administrative work, freeing up more time to focus on building customer relationships and closing deals.
Attract, convert, retain and delight.
Customer and user experience
Customer satisfaction, loyalty and revenue.
Start with Customer Experience Design as a methodology to improve your processes, business models and value proposition. Once the CX process is defined, automate the process through a Customer Experience Architecture.